7ab77 Privacy Policy

Introduction to This Policy

7ab77 is an online gaming platform operated for players in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting your personal information. This Privacy Policy ("Policy") explains how 7ab77 collects, uses, discloses, and safeguards your information.

By using this website (7ab77.cam) or by creating an account on our platform, you are agreeing to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.

Information We Collect

7ab77 may collect your information in various ways. The different categories of information collected are described in detail below:

2.1 Registration and Account Information

When you create an account on 7ab77, the following information is collected:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may register)
• Valid email address
• Preferred username
• Currency preference (BDT / Taka)

2.2 Identity Verification (KYC) Information

To ensure responsible gaming and to prevent fraudulent activity, 7ab77 may collect the following documents for identity verification:

• Copy of National Identity Card (NID) or passport
• Proof of address document (such as a utility bill)
• Payment method verification documents (bKash, Nagad, Rocket, Upay account details)

2.3 Financial Transaction Information

During deposits and withdrawals, we collect transaction information, which includes:

• Payment method details (bKash, Nagad, Rocket, Upay or bank transfer)
• Deposit and withdrawal amounts and dates
• Transaction reference numbers

2.4 Gaming Activity Information

To improve your gaming experience, we track the following information:

• Game history, bet amounts, and outcomes
• Favourite games and gaming preferences
• Responsible gaming limits and self-exclusion records
• Bonus and promotional offer usage history

2.5 Technical and Usage Information

When you use our website, certain technical information is collected automatically:

• IP address and device information (model, operating system)
• Browser type and version
• Pages visited, duration, and session information
• Information collected through cookies and similar tracking technologies
• Referral source (how you arrived at our site)

How Your Information Is Used

7ab77 uses the information collected for the following purposes:

3.1 Account Management and Service Delivery

• Creating, verifying, and managing your account
• Processing deposits, withdrawals, and bonus payments
• Providing gaming services without interruption
• Providing benefits according to your VIP tier (Bronze, Silver, or Gold)

3.2 Security and Fraud Prevention

• Detecting and preventing fraudulent transactions
• Completing the verifications required to prevent money laundering
• Ensuring account security
• Maintaining SSL encryption and security protocols

3.3 Responsible Gaming

• Verifying age to prevent access by minors
• Enforcing the self-exclusion and gaming limits you have set
• Identifying patterns of problematic gaming behaviour and providing necessary support

3.4 Communication and Support

• Communicating with you in Bengali via 24/7 live chat
• Sending important notifications related to your account
• Informing you about relevant promotions and offers (subject to your consent)

3.5 Platform Improvement

• Analysing usage patterns to improve the website and gaming experience
• Identifying and resolving technical issues
• Testing and launching new games and features

Data Storage and Security

7ab77 has adopted the highest standard of technical and organisational measures to protect your personal information.

4.1 Security Measures

• SSL Encryption: All our data transfers are protected by SSL/TLS encryption technology.
• Firewall Protection: Advanced firewalls are used to prevent unauthorised access.
• Secure Servers: Your information is stored in secure data centres.
• Access Controls: Only authorised personnel may access your information.

4.2 Data Retention Period

We retain your information only for as long as necessary:

• Active account information: retained for as long as the account remains active.
• Financial transaction records: for the period required by legal obligations.
• KYC documents: for the period specified by regulatory requirements.
• Closed account information: for the period necessary for fraud prevention and legal compliance.

Data Disclosure and Sharing

7ab77 does not sell or rent your personal information. However, information may be shared in certain circumstances:

5.1 Service Providers

We may share limited information with trusted third-party service providers who provide services on our behalf, such as:

• Payment processing (bKash, Nagad, Rocket, Upay and bank partners)
• Identity verification service providers
• Technology and infrastructure partners
• Game providers (only information necessary for game operation)

All of these partners operate under strict confidentiality agreements and may use your information only for the specified purpose.

5.2 Legal Requirements

We may be legally required to disclose information in the following circumstances:

• In response to a court order or legal process
• In response to a legitimate request from a government or regulatory authority
• To comply with anti-money laundering (AML) laws
• To assist in public safety or criminal investigations

5.3 Business Transfers

In the event of a business restructuring, merger, or asset transfer involving 7ab77, your information may be transferred to the new entity. We will notify you in advance in such cases.

Cookies and Tracking Technology

7ab77 uses cookies and similar technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the site (login sessions, security). These cannot be disabled.
• Functionality Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to monitor site usage and improve services.
• Marketing Cookies: For displaying relevant advertisements and offers.

6.2 Cookie Controls

You can control or delete most cookies through your browser settings. Please note, however, that disabling essential cookies may prevent certain important features of the site from working correctly.

Your Rights

7ab77 respects your rights regarding your information. You have the following rights:

7.1 Right of Access

You have the right to know what information 7ab77 holds about you. You can contact our support team to receive a copy of this information.

7.2 Right of Rectification

If the information held about you is inaccurate or incomplete, you may request that it be corrected.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, we may be required by law to retain certain information.

7.4 Right to Object to Processing

You have the right to object to the use of your information for marketing purposes. You may unsubscribe from marketing communications at any time.

7.5 Right to Data Portability

You may request a copy of your personal information in a structured format.

Protection of Minors

7ab77 provides services only to users aged 21 and above. We do not intentionally collect any personal information from minors.

Age is verified during the registration process. If we become aware that a minor is using our platform, we will immediately close their account and delete the associated information.

If you believe that a minor is using our platform, please notify our support team immediately.

Third-Party and External Services

7ab77 works with various third-party game providers, such as PG Soft, Pragmatic Play, JILI, Spribe, and others. These providers follow their own privacy policies.

For payments, providers such as bKash, Nagad, Rocket, and Upay also follow their own privacy policies. 7ab77 is not responsible for the privacy practices of these external services.

We advise you to review the privacy policies of these third-party services.

Changes to the Policy

7ab77 reserves the right to change or update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• By displaying a prominent notice on the website
• By sending a notification to your registered email address
• By updating the "Last Updated" date at the top of this page

If you continue to use the platform after the updated policy has been published, it will be assumed that you have agreed to the new policy. We therefore request that you review this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our support team is always ready to assist you.

To file a complaint directly with our Data Protection Officer, please send an email to the address above with "Privacy Request" as the subject.